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Damien Frennet

1 year ago
1/5

Campsite: Rocky Ridge Resort

I do not recommend this place. Despite being advertised as renovated, the building itself is not. Door don’t close properly, draft is at every corner. During the snow period, they didn’t even clear the emergency exit pat. I check the emergency path on April 6, 7 and 8 and it was blocked by the snow. This set of unit is so far from the Holiday Inn ridge that it is pointless to have to pay for a resort fee. We had numerous issues with our “new unit” the fire place was not working nor the ice machine or the water, the stove clock never staying at the right time. Our unit was on the 3rd floor and we felt the vibrations of the jacuzzi pump 24/7. When the jets are turned on, the vibration and noise would wake up any one who sleeps in the back bedrooms when someone turn the jet on. The hot tub area doesn’t lock and it is not secured for kids. When Basic things like a pair of scissors. The maintenance people we internet. The staff overall feels like it has been there too long. There is only one shuttle driver that was very friendly. Shuttles to town are not to rely on. As John mentioned to me, these are courtesy shuttle, the time and frequency is a they discretion. Shuttles may pass way before their scheduled times.

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