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Cindy Gunderson

11 months ago
1/5

Campsite: New Life RV Park

We came to the campground about 1:00 pm. No one in the office, saw our name on a board where to park and was told the price over the phone. Below the board was a drop box with envelopes. I make a check out for 4 days and sealed it . Left it in the box. We had no water hookup do to the temp. 2 days spent there, 3rd day my spouse went to the office to see if we could get water. The mgr.said it's 16 degrees out here no one has water. My spouse said isn't there somewhere. He said no. Did not apologize or try to help in any way. We decided to leave a day early. As we left, The manager called me and said, you owe us for 3 days. I said I left a check in the drop box. He said we did not get it. I said we left it there the day we got there. He said we don't have it. I blow up at him. We paid for 4 days and I would wait for the check to cash. Hung up. A few minutes later, he called me back and say he found the check, he apologized, but said I put it in the wrong box. There was a metal slot you should have used . Hung up on him again. This was the worst campground we have ever stayed ! No accountability for anything.

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