We are Canadian and this is our go to resort when we come across the border. This review is based on how our 2-3 times a year stays are.

Hotel: Unfortunately the front desk reception at the hotel consistently has very poor customer service. They will not greet you with a smile or they may not even say Hi when you approach their counter. This evening, I went to ask what the possibility for a late checkout was, and the agent at the desk was so rude and didn’t even get my name. Even their managers are rude but the only exception being Cherish who was very friendly, knowledgeable and kind.

Casino: good selection of slot machines. Very limited selection on table games. Dealers are nice, cheery and engaging. Slot attendants have always been helpful when I was looking for a machine. Even when they don’t know, they try to help by asking other colleagues.

Restaurants: servers are usually really good. Food options are aplenty. Taste of tulalip has really good seafood chowder.

Update: just checked out and had the best service the entire stay from Reina & Ashley D (manager) that you so much for your help sorting out our bill and for being the the most professional and kind during our entire trip this time (Feb 9-11, 2024)