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Cheryl Grey

10 months ago
1/5

Campsite: Hart Ranch Hideout RV Park

Staying at Heart 6 Ranch was a terrible experience. The room was filthy with mouse droppings in the dresser. The bathroom was dirty and the hot water didn’t work in the shower. A drunk man entered our room with a key! Stayed one night and asked for a refund for the other 6 nights which was refused. The man at the registration desk was rude and aggressive. When I asked to see the manager, I was greeted with rudeness and aggression again while he was wearing a holstered gun. I left. I then contacted my credit card company to dispute the $1400 charges. My stay was September 27 and on January 6 I was notified that my $1400 was back in my pocket! Thank you Visa! I would never recommend a stay at Heart 6 ranch.

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