Here is a word of advice. First if you’re thinking about booking here, don’t do it! If you are with the company, this place will NEVER last with your type of customer service. I have filed a complaint with the Better Business Bureau. This place is a mess and cannot be trusted. I’ve heard three difference things from your customer service. There is no manager to talk to. I booked a campsite in Feb 2023 to stay from March 31-April 1, 2023. I ended up having to cancel for personal reasons. First I was told I couldn’t get a refund, but I would instead get a credit to apply for a new booking. Then I tried to rebook, and since there was no customer service to talk to when I called, I sent an email and I received a reply via email that I could rebook for 2024 (I have the email), but that they didn’t know their new rates for the new year and I need to wait, which didn’t make sense to me because you can book on their website?? Then I was told by their customer service rep via phone that the campground will be under new management and that they would just issue me a refund in 3-5 business days. When my refund never showed up, I called their number back and was told I couldn’t rebook because it would have to be for the 2023 season only and I couldn’t get a refund period. What if I made a reservation to camp and it was my last camping date for the season? You have a few days to rebook? When I asked to talk to a manager, I was told none was available!

***Update, this place is under new management and have reached out to address the issue and make the situation right, which is much appreciated! I’m hopeful for a better experience in the future!!