About Me

No info.

Added Campsites

Bob P added a total of 0 Campsites

Posted Reviews

Bob P posted a total of 1 Review

more_vert

Bob P

1 year ago
1/5

Campsite: Baileys Grove Travel Park and Campground

Nice campground, clean and staff polite; however, experienced a problem with the sewer hookup on our site and they have been non-responsive. It seems all is good until you have a problem.

I went to dump tanks the morning we were leaving and found the drain pipe filled with water up to about 8" from the top. This was after some rain. I didn't dump the tanks afraid it would overflow and make a mess. If the water hadn't drained in the pipe I couldn't see how it would drain with more liquid added. I then used the general dump station when leaving that morning. All this was before the office opened for the day.

I called two times, explained the situation to two different people, and asked for a refund of the difference between a site with sewer vs one without ($6/day x 4 days) because the sewer seemed non-usable. We're talking only $24.

Both people said the drain at that particular site, 202, is like that and would of worked. I explained it's unusual to see standing water near the top of the drain and I was being cautious to not let sewage overflow onto the ground. Both people said they would check with management and call me back. It has been five days and no return call.

This is a nice campground until you have a problem or a complaint. Then they are non-responsive, providing poor customer service when there's a minor complaint.

Helpful
0
Comments
0