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Bethany Wilburn added a total of 0 Campsites

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Bethany Wilburn posted a total of 2 Reviews

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Bethany Wilburn

11 months ago
1/5

Campsite: Gulf Holiday RV Park

DO NOT STAY HERE! Worst customer service, they will run your card until they pull the last penny out of your account instead of calling you to let you know your card was declined. They have a playground but complain when your kid is there. If you have a kid you are limited to the back 40 only because "kids are too loud" (per Shirley, the mom). Shirley is very vocal about her opinion of kids, its disgusting and disrespectful. It floods and they have rats(we caught 3 around new years). Employees live in the clubhouse area so you are never aloud in. Supposedly there is a small gym in there but I was never able to find out. Got yelled at Sunday because we had to relevel our camper and our truck was taking up the road way. Nobody was even in the road except the old lady that works there complaining(It took about 15 mins..) I was hung up on 3 times trying to get my money back until I got paid tomorrow. She admitted to literally running my card over and over again until it went through with $179.28. Rent is $570 plus electric, instead of calling me. Wonder if this is illegal and I am still trying to find any paperwork that shows I agreed to this type of payment arrangement. They also refuse to let you speak to the manager about these issues but have no problem threatening you with turning you into to the manager. Please tell her I would love to speak to someone besides you!!

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Bethany Wilburn

11 months ago
1/5

Campsite: Gulf Coast RV Resort

DO NOT STAY HERE! Worst customer service, they will run your card until they pull the last penny out of your account instead of calling you to let you know your card was declined. They have a playground but complain when your kid is there. If you have a kid you are limited to the back 40 only because "kids are too loud" (per Shirley, the mom). Shirley is very vocal about her opinion of kids, its disgusting and disrespectful. It floods and they have rats(we caught 3 around new years). Employees live in the clubhouse area so you are never aloud in. Supposedly there is a small gym in there but I was never able to find out. Got yelled at Sunday because we had to relevel our camper and our truck was taking up the road way. Nobody was even in the road except the old lady that works there complaining(It took about 15 mins..) I was hung up on 3 times trying to get my money back until I got paid tomorrow. She admitted to literally running my card over and over again until it went through with $179.28. Rent is $570 plus electric, instead of calling me. Wonder if this is illegal and I am still trying to find any paperwork that shows I agreed to this type of payment arrangement. They also refuse to let you speak to the manager about these issues but have no problem threatening you with turning you into to the manager. Please tell her I would love to speak to someone besides you!!

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