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AYOUNG CHANG

1 year ago
1/5

Campsite: Cypress Valley

My sister came from abroad and we stayed this place. It's a place where you can get a two-bed for almost $700 per night. We were so excited before we left. But the reality was different. When my 7-year-old son tried to open the bathtub door, the large glass door fell and almost caused serious injury. I checked the whole house before leaving, but unfortunately I left a cardigan behind. I tried calling several times and left a voicemail. But they did not pick up the phone and give it back. Then the male manager answered the phone and said we had left something behind and would send it to me by mail. Even after a month it didn't come. I called and left a message again more than 5 times, but I was unable to contact them. Then today I got a call and he said, “I searched last night and this morning, but it didn't show up. So, I asked him “you told me you had it. can you look for it again today and callme back tomorrow? Then they said they had already looked for it and it wasn't there.so “

If you expect any care or any respect from them for your stay, choose somewhere else. This is a dangerous structure for both children and adults, so we can be in danger, but there are no phone service , and also don't expect them to ever answer the phone. And If you leave something important behind, just think of it as throwing it in the trash.Very disappointed place. Ever.

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