Our stay was really nice and enjoyable! We we're blown away by the balcony view and the views of property. The customer service was excellent. Everyone was so polite and helpful and wore smiles the whole time. I know they have staffing problems in the past but we we're really grateful to show up and have the staff available for everything that was offered. The front desk helped anytime we needed anything. The breakfast options we're ok. My sons boiled eggs we're not good but he threw them away before telling me and letting me take them to get exchanged for better ones. The coffee options we're excellent. We didn't take avantage of dinner. My children enjoyed the hot tub. I liked that the property has fire pits for you to use their wood at their cost anytime. The only things that would have been better was the smell of the rooms we're funky somehow. We had to open doors and air it out. We had two rooms. One was suppose to come with a mountain view and it only had tiny windows. That was really disappointing especially after seeing our other room with a balcony view and the other rooms that we're available that they didn't give us. The laundry was really pricey. After being at another hotel and them charging $1 to $2 for loads and being charged $4 a load here that was really a kick in the gut. Lastly, the balcony flooring really needs to be fixed. It was very unsafe and I was afraid we would have an accident. I brought it up to the staff.