We stayed here for 1 week and were told when we checked in that the people staying in the “office” were the owners parents and would help us if we had any issues. The week started off great other than the fact that the restrooms were not cleaned the entire time we were there (one of the stalls in the women’s restroom has been clogged the entire time). That should have been the first red flag for us as we are in the middle of a pandemic, but we chose to ignore the issue because the couple in the “office” were very nice people and we didn’t want to cause any issues as most of the residents are year-round residents and the owners said they were doing us a favor by letting us stay there for one week only. We happily paid for our one week stay and figured because we were paying a good amount of money to be there while we were both at work all day everyday and only on the property to sleep and shower, we were really actually doing them a favor. Then Father’s Day came and the owners parents left really early in the morning to go on a fishing trip. Good for them! They should be able to happily enjoy their Father’s Day! This was not the issue. The issue was the fact that when they left (sometime around 4am) they decided to leave a very loud dog outside in their fenced in yard to bark obnoxiously ALL MORNING LONG. We were unaware that they had left for said fishing trip and were under the impression that NO aggressive dogs were allowed on the property. There is signage posted stating so. My boyfriend went over to the office around 5:45am to kindly ask them to quiet their dog down and tried to allow the barking dog to smell him before trying to open the gate to get to the office door. He was under the impression that no aggressive dogs were allowed on the property. Said dog bit his arm and left a pretty good size puncture wound that drew blood. When we tried to contact the owners of the property, the phone went straight to voicemail so we had no other option but to call the police as we did not want any other residents to get hurt. The owner refused to pay for any medical bills and told us that there is no manager on the property (there was no sort of emergency contact information left for us) even though when we checked in, we were told that the couple staying in the office would help us if we had any issues. A dog barking non-stop at 4am seems like a pretty valid issue as their quiet hours are from 9pm-7:30am. The owners were willing to refund us for our stay but would not be paying for any medical bills because they live 3hrs away and it was not their dog. This is NOT ok. 1. There needs to be someone to contact on the property in case of an emergency. Not someone who lives 3hrs away. 2. If you have a sign that states “office” there should be someone in charge staying in said “office”. 3. Residents should be able to comfortably reach the “office” door to ask for help when needed. 4. If you require your residents to have no aggressive dogs, there shouldn’t be an aggressive dog guarding the office with no one home. 5. If the people that were meant to be there to help in case anything is needed leave for the day, there should be something posted with emergency contact information. We had to look up the number for a phone that goes straight to voicemail and is the owners that live 3hrs away. Everything about this situation is unacceptable and we will NEVER stay here again. We definitely don’t recommend anyone waste their money here.