Unpleasant Experience at Burlington KOA

I recently had the misfortune of staying at Burlington KOA and my experience was marred by the incredibly rude customer service I encountered. From the beginning of my stay, the staff's lack of professionalism and courtesy was evident.

Upon check-in, I was met with a dismissive attitude from the receptionist, who seemed uninterested in providing any assistance other than to charge for use of the bathroom. Throughout my stay, attempts to seek help or clarification were met with impatience and condescension from the staff members. It was disheartening to be treated so poorly, especially considering the fees paid for the RV site.

The rude behavior of the customer service staff greatly impacted my overall enjoyment of my time at Burlington KOA. It is deeply disappointing to have such a negative experience at a place that is supposed to be about relaxation and enjoyment. I hope that the management of Burlington KOA takes this feedback seriously and addresses the issue promptly. Visitors deserve to be treated with respect and courtesy, and the current state of customer service at this establishment falls far below acceptable standards.