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Amanda Yates

2 years ago
1/5

Campsite: Casa Grande RV Resort

This once was an amazing place. My family and I had been coming to this park over the past several years. My husband is a UA worker and we go where the work is, this was always our go to “home” park for AZ, mainly due to being one of the only “family” parks available, however within the past year/ and half maybe, we have watched it decline, which is very bittersweet to us as we have so many wonderful memories we have made here, again, up until recently. We now have one child grown and moved away, with one 16 year old still traveling with us. I understand children aren’t allowed to do certain things, however the parks control has gotten the best of it. My 16 year old isn’t allowed to enter the gym, shoot pool in billiards room, cannot drive a golf cart/atv anywhere in the park, (taking trash out) even while being licensed to do so. As far as younger children go, they have absolutely no freedom. Your young children now have to be kept on a 50ft leash from you at all times. I It’s also a favoritism thing, only some are “allowed” to do certain things. This new gate system they have in place, an absolute joke! It’s all about control here. You must get approval for any guest you may have visiting to enter the gates after said time. I have been told you now have to pay for any guest you may have visiting while residing here. (Hear say, not my own personal experience) They have implemented new rules, including absolutely NO deliveries into the park AFTER 5 pm! 5 pm!! This includes packages and or food deliveries. I understand that these delivery drivers may speed or whatever the case may be, however your guest shouldn’t have to pay for their mistakes. In order to receive your delivery after hours you must meet them in the front entrance now. Security also a joke! We were told in advance to watch out and be aware of some security employees, as they have had numerous complaints over the time of their employment here. Why do we need to be on guard regarding your security personnel?? Why are they still allowed to reside/work here?? I have personally watched and heard them taking it beyond professionalism, harassing and inappropriately flirting with staff. I too have also had to file complaints with management regarding this issue, yet they slap them on the hand and they are allowed to stay. The “security” will ride around and harass tenants rather than worrying about their security. This park offers grilling areas alongside the pool area, which is great, if only you didn’t have to reserve and pay for it now. Want to get off work and relax with a cold one in the jacuzzi,nope, again not allowed anymore. Worry about getting burnt while in the pool, so you wear a shirt for protection, nope not anymore! Swimwear ONLY! I understand rules,absolutely, however there is a line between being cautious/protective and just being a control snob and this park has gone beyond that control line and turned it into a prison compound. I’ve heard and seen others complain regarding the electric,over the past 8 months I didn’t have an electric due to work camp, however in the past years I don’t remember ever having and electric as high as some have stated, even while my children were younger. I’m sure with me stating this I’ll hear that I’m a disgruntled ex employee, so be it, however with being an ex employee I have seen/heard things other may not have, so take it however you choose. With the decline of this park my family has now left and downgraded from a “resort” to just a peaceful park if that tells you anything at all. I do hope the new owners will start taking notice of all the long timers/ seasonal people leaving and canceling reservations and fix the root of the problem, otherwise it will continue to decline. As of now, I do NOT recommend this park any longer to anyone, especially those with their children and family, if you’re considering work camp, I also do NOT recommend.

Edit to add: contacting office MANAGER regarding any return deposits is now considered harassment just fyi.

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