I'll start by saying we went to bear cat prior to them closing and were very excited to go again once they opened back up. The floating experience was all totally fine. The bus ride,drop off etc. They said we floated at 10 but it was at 9. No biggie. The front desk lady wasnt super organized. It was a cluster at check in. They didnt tell us to fill our tanks prior to parking. So that was a mess having to pull back out and get water. The hill where our spot was made it almost impossible to park. We had to take our spare tire off or it would have broke off. It was a mess. They do not have a dump station. We traveled 22 min to the johnson shut ins state park and paid $10 to dump. There was a camper across from us with screaming loud music. We went to the office to ask if they could turn it down a bit we couldn't even hear our music but they refused to go tell them. When we went to leave we noticed the people left there camper so i can only guess they are regulars so get special treatment. To pay as much as we did there wasn't enough amenities to justify the cost.