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SCAM!!! AVOID!!! I was supposed to stay here and they cancelled the week of due to frozen pipes during a snowstorm, which is unfortunate but understandable. They said they would refund us right away, and it has been over a month now and 50 phone calls later, and still no refund. You usually just go straight to voicemail (which is always full so you cannot leave a message), and when you do get in contact with someone at the desk they say they are busy and will get back to you, but never call back. Terrible experience and will definitely not be rescheduling our stay here. Hope this doesn't happen to anyone else.