Review: Camptel Poconos

  • $110.00 /night
  • (2.6)5 reviews
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Claude Bykatz

10 months ago
1/5

Very bad experience. Our original plan was to stay here for 2 days while returning from a trip to New York. We never stayed here because my wife had to return to work early which necessitated that we cancel the last few days of our vacation. We cancelled the reservation at least 6 weeks in advance and received an email confirmation of the cancellation. They did not refund our money. We've called several times and each time a man told us they would process our refund. 6 weeks later we still have no refund.

We were driving nearby on the first part of our now shorter vacation and decided to stop and see them in person. The door was locked and nobody came out even though there was at least one person visible inside. There was a phone number posted on the door for guests to call if they needed assistance. We called that number (which happens to be the same number we used when we called them previously) but now we get a recording that tells us that the mailbox is full and will not take any more messages.

I would not, under any circumstances, ever recommend this establishment to anyone.

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