Never put my reservation in the book. Found it written written on the back of a reservation page. But had a site available. But they don't take credit cards so I spent $2.50 on their ATM for cash. Site they sent me to was too small for my rig. Went back to office. They had 2 other sites available. Second site literally had 3 piles of trash in it and third site I couldn't back my rig in because because one of the full timers had put up a canopy too close. It looks like majority of sites belong to full timers who don't clean up around their sites. So much trash. So over grown. Really looks like a homeless encampment. Very disappointed. So went back to the office and asked for a refund. Woman didn't argue and gave me my money back. BUT not once ever apologized for anything.