We wanted an ocean front spot, so we booked out a year (that’s how busy they are) when the time came, we had something come up and we couldn’t go. I called 6 months in advance to cancel and was told I would have to forfeit the equivalent of one nights stay (over $100) I was shocked. The manager told me I could re-schedule. The original reservation was for a shorter coach and we had just bought a new, longer coach. Moved spots and changed the dates. Fast forward, life moves on and we buy a place down south our coach isn’t in Oregon. I call and ask if I can transfer the reservation to another person (I have already paid for one night) I was again denied. My only recourse was to push the reservation out again, but they don’t have openings on a weekend and we work. The current reservation is during the week, 45 days in the future, so I can call again on Monday and cancel the reservation and lose the deposit of over $100.
This is the most absurd thing I have ever encountered. I will NEVER book with them again and will let everyone I can about my terrible experience. I guess they want to keep the money and do no work to earn it.