Extremely disappointed in the complete lack of customer service. If I could give zero stars, I would.
We took a tour on a Sunday and was talked into signing up for a membership and was told if we got home and found that it didn't fit in our budget, we could cancel within 5 days of signing up without a penalty. I've been calling and emailing since Monday morning (it is now Thursday) and the customer service is terrible. I've gotten no responses or generic responses. Do not fall for this joke of a membership!!! They will screw you over and lie. After reading every detail from the membership guidelines, I found that we were lies too!!
We were given a voucher to stay 4 days, 3 njgbts free and a $250 gift card that can only we used on certain things and that was even a joke to deal with. 🤦🏻♀️