Live just over an hour from Big Bear Lake. Loaded up the granddaughters and decided to head that way. Biggest mistake we've ever made. Stopped at the Visitor's Center because we noticed a sign that stated you needed a visitor's pass beyond this point. Gentleman at the counter treated me as if I was nothing more than a common criminal. Refused to give me a visitor's pass if we weren't looking to either rent a cabin or a camping space. Even though there's a lake for swimming and or fishing. Stated to me that I could be there to steal or possibly rob the campers. Stereotyping me, yes that was obvious, no eye contact, only looking at my tattoos while making these remarks. Could do nothing at this point but turn and walk away. Didn't want to would rather have said something but had my family waiting in the vehicle. Would definitely not recommend this Resort nor will we ever make a return visit.