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We had our first camping trip at Lanier in a prime waterfront spot over Thanksgiving. Even though the office was closed for Thanksgiving, the check in process and communication was great! Customer service and store staff were very welcoming and friendly. I rented 2 spots. The only issue we had was the refund of the 2nd bathhouse key deposit. Not sure why this was an issue but they were very apologetic and took care of it. Would definitely stay here again.