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The facilities appear sketchy and trashy but the experience is amazing. This is the first time I've been to a place where you can interact with animals like this. Zoos have to worry about lawsuits and have lots of visitors every day. This place has animals that you can get into the cages with and feed them, pet them and learn about them. The staff is knowledgeable about the animals, which were all well cared for and tame. My 3 year old nephew was in no danger even when he got over excited. It's also very inexpensive and all indoors so you can go there when the weather is bad. They are not advertised well online so it is difficult to discover them without knowing someone who has been there. I absolutely reccommend going here!!