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Out looking for a different location to stay ( only because of less than desirable cellular service at our current location) and decided to stop here. Already knowing Thousand Trails reputation and having past experiences with them I was hesitant but stopped anyway. No surprise here. Still has poor customer service. This particular place has a shack out front and the gentleman in it was rude. Office staff no better. No friendly hello and welcome to Thousand Trails, they just looked at us with disgust as if we were interrupting their day. It a no from me. Plenty of other places around that don't treat you this way and don't want to sell you some overpriced membership.