Review: Mendeltna Creek Lodge

  • $0.00 /night
  • (4.0)5 reviews
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Diane

3 years ago
1/5

We were looking forward to our breakfast stop here after reading one favorable review. What we found was a bit chilly however, inside the warmish building. We walked in and were met with the owner's back - she did not turn around for some time and we felt like we were intruding. We were the only patrons. When deciding where to sit, at no welcome of her, we asked if we could sit in the sunny main room to which her reply was "Probably not." The chilly service continued along an unwelcome vein as she took our orders and we ordered coffee. She gave us empty coffee cups but the coffee was not poured until some 10-15 minutes later when our food was served. At that time we asked for water for the rest of our party who had not ordered coffee. After delivering our food, she tried to make nice small talk but our nice experience was lost by that time. She remained in close proximity, occupied on her phone, during our meal. She never offered coffee refills. The food was ok - bread was tough (having been microwaved to defrost before toasting), potatoes a bit raw and the eggs greasy. We will not be returning.

(PS I saw your response - that must of been another party because we did talk in full sentences to your back as you sat staring at your screen on the counter. Sorry if my review ruffled your feathers but as a 45 year resident of Alaska, I feel very strongly about good customer service that reflects our state well. And seriously, waiting 10-15 minutes for a cup of coffee? We must've visited on a bad day.)

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