First of all, the past reviews are for the past owners not the current..!! The new service is horrible, and very rude!! I do not recommend anyone to stay here!! The bedding is still out dated, the smell is a mix between musk and bleach, and they still over price for cleaning...!! The price for cleaning alone is worse than any Airbnb especially in the area.. Stay weary of the Stone House Lodge... We miss the Original owners!! (2 owners before this current ishy owner)
***My name was not on the reservation though does that mean I did not stay... Stone House Lodge the lodge that overlooks El Vado Lake though you have to pass Heron Lake to get to it, we have been staying at the Stonehouse since I was a kid, so yes indeed it is the same place.. the reviews beyond your "18 months" would all be invalid, you should start at Zero considering it has been reopened several times.. yes you had some great feedback from other guests though our experience was horrible. As to the Cleaning supplies maybe you should just re-do the interiors rather than cover it up with whatever you are using. This is exactly what we mean by customer service the owner will continue to argue and be in denial.