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Called to inquire about dates during the balloon festival. As I were expected the guy on the phone told me they were full. I asked a follow up question to which the guy responded in a muffled voice so I asked nicely calling him "sir" to repeat what he had said. With no response I asked if he was still there and he hung up. I called back asking why he had hung up and that I that I did not hear his response to my question to which he replied angrily "ma'am what do you know understand we are booked." Very frustrated at the kind of service I was receiving trying to become a customer I said something not so nice and hung up. I don't understand the rudeness. I will never stay here.