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I've a short story that speaks to excellent service we received by the person manning the desk.
We had three 4ft sections of molding fall from our ceiling and land on our 6lb chihuahua. This blow totally laid the dog out. This happened on a Sat, and we needed to find a vet and fast.
My wife contacted the front desk. She was crying. The person at the desk gave us the information we needed (vet location and phone number) without so much as asking why. This person couldn't have been more professional.
Our dog will survive and we owe this good fortune in part to this park.
Thank you