We booked our sight several months in advance (this being part of our big summer vacation), unexpected situations arise and we had a medical emergency so I called to cancel our reservations several days before our arrival, but unfortunately the gentleman who I talked to was very adamant about their 2 WEEK cancellation policy and wasn’t willing to bend from it (I’m more than sure they would have been able to fill the site given the advance notice). So unfortunately we were forced to make the trip, upon arrival we weren’t impressed and checking in we weren’t impressed with the gentleman behind the counter either. He seemed stern about the rules and not putting mats on the grass (which there was none because it was dead), there were no picnic tables and the campground looks like it is lacking in TLC and could use some attention to detail. It’s a place for people to stay and enjoy (which I think has been forgotten) and it is being treated like a place of revenue and nothing being put back into it for upkeep, beautification or amenities for those who stay there. I’m willing to bet if it wasn’t for the Hot Springs next door (Which are very nice), this place would be out of business.