The services here are great. We had a medical emergency and everyone was very helpful and took excellent care of the situation. That being said… I am feeling like they take every opportunity to squeeze money out of you. My brother had to arrive at his campsite earlier than actual check in and was charged additional money to set up on an already vacant campsite (seriously) campers like to start their day before 3:00. Even hotels let you check in early if your room is ready!! Then I was greeted by a nasty tempered girl who reprimanded me for checking in 1 hour before check in to my cabin that was cleaned and ready ( why is this a problem?) . My nephew was charged for a day pass at 3pm and told he had to leave by sundown it’s camping they came for the campfire and evening activities it was the Halloween spooktacular for gosh sake!!! Checking in times need to be flexible in a campground and a day can’t end at sundown in October.