I bought our very first RV here and was blown away by the quality of service from end to end. I had research nuCamp T@B 400 campers for some time and found exactly what I wanted on Apache's website. I called to inquire and spoke with Bill, who immediately became one of the most trusted salespeople with whom I've ever had the pleasure of working. He answered all of my questions clearly and patiently over the phone, and I decided to put down a deposit. Over the coming two weeks, I had all sorts of questions. I would be driving up to Portland from Santa Cruz, so I had to make sure that I understood everything I needed to make a safe trip home. Bill answered countless emails and phone calls from me. He was always upbeat and helpful. I especially appreciated his honesty when I asked if I needed one thing or another for the camper. Rather than try to make an extra buck, he'd tell me if he thought an accessory I thought I needed was unnecessary. When the time came, my daughter and I drove to Portland and headed to Apache in Happy Valley, OR the next day. Bill adjusted his schedule to let us come in a little early, and he made sure we were well taken care of by the staff. Frank and Bob did a phenomenal job getting the hitch and sway bar system installed; Laura in finance was friendly and efficient with the paperwork and in processing the payment, and; Keith was incredible with the walkthrough tour and explanation of the camper. He answered all of our questions, explained things clearly, had a good sense of humor, and made sure we were all set for a smooth and safe two-day trip back to Santa Cruz. I was nervous given that I'd never towed anything before, but he gave us tips and tricks to ease my nerves. Keith also helped us get set up with the accessories we needed and, like Bill, didn't try to upsell products he knew we didn't need. Our trip home was terrific, the camper was comfortable, and towing was safe and stable. Thank you to our new friends at Apache! I only have one request...open a location on the Monterey Bay in California! We need you!