This is the worst campground I have ever dealt with. The manager in the front office told me that my camping receipt that they sent me in March doesn’t matter and that I now have to pay PER PERSON, which is not what my receipt from my March payment implies. She continually yelled at me. She called me a liar and told me I was “sick” because I didn’t know that they specifically cater to “group camping” and that the (2) “full hook up”, $22/night receipt I have actually meant per person.
I have been camping for years and have never had a problem like this. I used their website and thought, like usually I paid $22.00/night per site. Which is also what the receipt implies. I had no idea there was a problem. They told me too bad! No refund I should have known better.
The biggest concern I have is how I was treated by the office manager. I have never been more astonished at the lack of professionalism and poor decision making by someone called a manager in my life. I am an extremely reasonable person and this misunderstanding could of been handled so differently. It was three weeks before the trip, they could have refunded the $88 back and had a much more satisfied customer and still have 3 weeks to fill the site, which I am sure they could have done.
My week-end is not ruined and I feel like I just got told to go to H$#&.
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