I had such high hopes for this place! I planned this upcoming trip last Sept, and I have been so pumped to try this place out. I paid the majority of my trip upfront (~$650) and I was scheduled to arrive next week. I had to take my dog to the vet yesterday and unfortunately, they found cancer and needed to do emergency surgery to remove his leg. I called the campground and explained that we couldn’t make it in time due to my dog’s surgery and asked to shorten my stay or cancel for any sort of refund, and the very nice man working the desk told me to contact management, because sometimes they make exceptions to the cancellation policy. I completely understand there is a policy within a 30 day period of check-in, and I am one to follow policies. However, this was something unexpected and had to be done. Management ended up telling me that they wouldn’t help me and kept all of my $650 and cancelled my reservation. Again, I completely understand the policy, I was just hoping for anything to help me out as I was looking to just alter my stay or cancel with any sort of refund. Just PLEASE BE AWARE of the refund/cancellation policies, as they do not forgive things that happen out of your control. :(