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We stayed at the Cottage, arrived after the office closed. They never put the key in for cottage in the late check in package. No one would answer the phone. Called the corporate office, they couldn't get a hold of anyone. They're were other people waiting with us. Eventually someone came down to check everyone in. The cottage had. A basic sweep through done. Toothpaste stains in the sink, crumbs still around the stove. The couch has rips in it, some trim is being held on by tape. Overall it needs a lot of updating. On the plus side the staff was friendly & helpful when we found them & it's in a pretty good location.