Booked this KOA while traveling through town for 2 night/, after completing reservation I called to ask a few questions about our trailer that we pull. At no point did anyone tell me we would have to drop our trailer at the office of the KOA about a block away from the site. We had to do this because the spot they put us in was way too small with the trailer. Even without our trailer the spot is extremely small, we are literally right next door to our neighbors, no breathing room, I can hear every convo our neighbors have and every car that drives by the main road. Due to the small space they put us in we couldn’t even open our bedroom slides all the way which means our bed wasn’t as comfortable as it normally is due to not being able to slide them out all the way, we couldn’t slide them out because of the fence that is directly behind us at an angle which is preventing the slides to be opened all the way. Karen the manager at the front desk basically said because our trailer wasn’t on the reservation they couldn’t do anything about, didn’t matter that I called after to ask about the trailer!! They did try to move us spots but nothing was available. The only saving grace when we checked in after hours at night was 2 employees were there and actually tried to help the best they could. If they had not been here we would have NOT stayed at this KOA. In fact we will not stay at this KOA ever again. If you’re looking for a quiet place to stay this is not it. If you’re looking to have space around you and not feel like you’re on top of your neighbors, this is not the place. A Walmart parking lot would have been better than staying here.