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Every year for the last 10 years I purchase fruit from my grandchildren, this year the fruit was not as good as normal. I contacted Florida Indian River Grove's by email because I was not happy with the fruit.
Within the hour I received a response from them. With an apology that I was not happy with my fruit. After two other emails Florida Indian River Groves advised me they would be refunding my money, and they did.
I will purchase fruit again next year because they stand behind their product. I will also encourage others to purchase from them.