Review: St. Johns River KOA

  • $0.00 /night
  • (1.0)5 reviews
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James

11 months ago
1/5

We’ve stayed at this park for years and it used to be an enjoyable place to stay. About 6 months ago it was bought out by a new owner and has steadily gone downhill since. Rates have increased near 50% with nothing being changed at all in the campground. Ladies in the office used to be accommodating and polite and now that they are all gone the customer service has gone downhill. Every time you call it almost seems like your an inconvenience to them. I tried to book a reservation and they told me without even looking that they were full, my wife called the same day and they told her they had a spot and when driving by it was most definitely not full. We’ve stayed at campgrounds all around so we understand the time of year and busy seasons but the people in the office seem overwhelmed with how to run things and treat customers with respect. On top of that which it’s not really their fault but very inconvenient, there is construction going on all the time and all you hear all day is loud banging. It's a shame such a great local DeLand business has taken a turn for the worse.

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