We booked here by mistake. 100% my fault. Our friends were coming up from Florida and we got our signals crossed and I chose this campground. Again my mistake 100%. Their no refund policy was clear when booking. I get it. You can’t rent spaces that are blocked off. But the campground is not full. My same type space can be booked online as I type review.
To their credit they did offer us a credit for my second night. Meaning they make us stay one night since “we are already here” as they put it and then they would let us postpone our second night to some other time.
Here’s my ultimate problem with the entire property: it is way overpriced, like maybe twice what it’s worth.
The place is run down and just ragged out. Okay so the new owners are going to reply and say they are renovating blah blah blah. That sounds good but they have owned it for almost a year now. The dog park is a mud pit or a sand pit depending on when it last rained. The spaces are so small when I walked my dog, the leash allowed him to get under the RV beside us before I even got out the door.
Yes the trees are great. The laundry facility was plenty sufficient. Internet isn’t too bad and hookups seem fine so far. Sooooo…
If we had paid $45, none of this would have been an issue. My problem is the place we really wanted to stay is simply amazing and in the same price range (about $10-15 more). Again my mistake.
I get that I can’t get a refund since that’s the policy. And I own my mistake in booking here. I talked to three different people here at the campground and with the corporate office and they were all plenty nice but very clear that they don’t give refunds. They sounded very well scripted and trained on telling people they are keeping your money.
Beware of the song and dance about renovating. There is very little “new” anything here. Everything is tired. Everything.
The final kicker for us was we figured since we’re stuck here we might as well make the most of it and enjoy tonight by the firepit. In the picture is the selection of firewood and the lady at the front desk said they have been low for several days but the manager hasn’t placed an order yet. That in a nutshell sums up our overall experience here. Everything is about the future. It’s going to be nice one day. They’re going to have firewood one day. The new section is going to blah blah blah one day.
We won’t be back simply because if it’s overpriced now, it will be way overpriced in the future when it is what they’re claiming it will be. If we had stopped in for the night to rest before continuing our journey we would be plenty happy with it at $50 but to stay here for multiple days in super tight spaces with a gate code that is useless because the gate is broken and the dogs are dirty and there’s one bundle of firewood for the entire weekend - at the price we paid $185 for two nights), no thanks. Sadly I don’t even want a park credit for a future stay, we wouldn’t be back to use it.
Our mistake. I own it. But just want to pass on what we saw in case it helps others.
(Not looking for a response from corporate, I already read the other reviews to know what you’re going to say).
Edit: I never told them the name of the campground we were hoping to stay in but the bigger point I am making is the campground does not warrant the price. I’d like to see their corporate response to that one from someone who has been here. I’m a photographer if you want me to elaborate with pictures and video I’ll be happy to.I run a Facebook group called RVtography and I also do video reviews of positive experiences on my Facebook page with 60,000 followers. I have never posted a negative review. Never. Until now