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Super disappointed in the customer service. Definitely does not meet the expectation for $600+ shoes. I have several pairs and my husband was considering purchasing but the sales associate was not friendly or welcoming at all. She seemed like it was a chore to get sizes. She made no interaction with us. We were having to ask her questions. She asked if we needed anything but that was the extent. There was no positive energy. The artist was more welcoming than the actual associate. Whoever is in charge should strongly consider coaching how to treat customers when they walk into a designer establishment. This visit was yesterday afternoon.