We came up, knowing they had severe weather right before & well and pipes had froze. They informed us before we came, but it is camping (in a cabin but we are still camping) and they provided us with 5 gallon buckets of clean water for the first night while they fixed things. They couldn't fix our cabin bc it had a lot of busted pipes, so they upgraded us to a nicer, 2 bedroom cabin at no upgrade, where the water was working. You have heat/ac, tv (no wifi but service is okay), full kitchen and more! We wanted to camp but I didn't want to sleep in a tent this year and we wanted to bring our dogs. An awesome last vacation for our 16 yr old dog. Very happy with this place and I can see us coming back in the spring or fall. The host's here work HARD at keeping everything nice and working, and they will bring you anything you may need (to an extent).