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Pros: The lodge is impressive looking from the entrance. The foyer is very nice. It looks like a regal lodge from the second you walk in. Check in was smooth.
Cons: The carpeted halls are worn and dated. The food is below average. EVERYTHING is an extra cost and highly priced. My biggest complaint is the front desk clerk, Kevin. Condescending, rude, talks down to customers, argumentative, and acts as though he is better than those he is serving. We were having a great time until we encountered Kevin. Because of that AWFUL experience I will NEVER be back. We were going to return with our children for a weekend of fun, but I will NOT spend $1,000-$2,000 for a weekend to deal with Kevin.