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Booked this place because it was the only RV park open in the area during the winter and when we arrived at 7 PM, we found out that our spot was given away because they didn't think we were coming. No one even gave us a phone call. They did end up having an open spot but all of the water hookups were taken by the other RVs so there was no place to hook up water to. The woman did apologize for giving our spot away but this never should have happened in the first place. We booked this spot a month in advance and a phone call was warranted at the minimum. This is the last spot on our 12 day road trip and our worst experience across 4 different states.