This would have been our second time staying here, but unfortunately we had several things happen on the road (construction, slow trucks on the mountain) that was going to push us in a little late. When we called to tell them the lady on the phone told us she was running the place for her sister and couldn't authorize us backing in ourselves for insurance reasons. She said she would call us back and let us know. About 20 minutes later we started getting messages that our reservation was cancelled, but no call. Then I got a message from my credit card informing me that there was a charge on my credit card of like $1.38, from the campground which was weird. I called to inquire about the cancellation and the additional charge and the lady freaked out when I said there was an additional charge and started yelling : "NO you received a refund sir. I'm not arguing with you sir" over and over then hung up the phone on me. It was hilarious, but also pretty disturbing. I kept having flashbacks of Norman Bates for some reason. Wife and I decided probably best to stay down the road somewhere....
I get if you don't have late arrivals, no big deal, but clearly state that ahead of time and call back when you say you will and why the $1.38 on my credit card? I called back and left a message explaining I wasn't trying to argue and just wanted to know about the additional charge. Nobody ever called back. Had you told me you needed the $1.38 for a snickers to get your blood sugar in check, I would have gladly accepted the charge to spare anyone else from having to deal with this.
When we did stay there the first time the campground had good views but the spots are very close together and when you walk out the door you are greeted with your neighbors sewer line right next to your picnic table they are so close.
We won't stay here again because of the very odd behavior and unwelcome attitude of the staff. We stayed just up the road in Trinidad. There are PLENTY of nice campgrounds with welcoming people nearby. The only thing this place has going for it is the views.