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Was allowed to do an early check in with ease. They offer complimentary tea and soda in the office. The room was very clean. The beds were comfortable. The room stayed quite warm even though we had the heat off so we slept with the window open the whole time. We let them know and check out and they seemed to get right on it though. It is right on the main road so a little loud at night, but just bring ear plugs and all is well.