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Office staff is very friendly. But some guy, maybe the owner, drives around in a gray colored F150 causing trouble, threatening the people staying here, literally with physical harm. I mean, who does that? Must be a newer owner as we'd stayed here before and never seen anything like this. I went to look at reviews in past 4 years or so, 14 reviews of 1-star. Prior to that, only 1 and it was about a scheduling issue. I'd say something changed with this place about 4-5 years ago. New ownership maybe. Well, my review will be 1-star number 15 for this place. That's sad, used to be such a nice place.