I had read the other reviews before booking my cabin, so I wasnt sure what to expect! However, when we drove in, campers were outside playing basketball and other yard games, and kids playing on the playground, and it seemed like a quaint and fun place. the staff was friendly when I arrived and the man at the desk located my reservation immediately, took about 5 min total to check in. The (4 person) cabin was very simple but was so pretty, clean, and quaint. The bathrooms nearby were very clean. We stayed near the private/handicap bathroom which also had a shower. My boyfriend and I were both impressed with the accommodations. I have stayed at KAO cabins in Virginia and kind of knew what to expect....but I hadn't told my boyfriend about the mixed reviews before arriving, and he still raved about the cabin the whole stay and insisted that 1-we come back and 2- that I leave a good review. We only stayed one night, and spent most of that day out in downtown Fort Collins...but we had a quiet night sleeping and upon preparing to leave the next day and checking out, the staff were very friendly to both of us, and everything went pretty seamless.