Came here during Labor Day weekend and it was a HOT MESS. The morning was great we met Heidi who was very welcoming, we did some crafts in the Activity Center with Miss Flo, and hung out the pool where a maintenance lady was trying to get something out of the pool I believe her name was Trista (very sweet girl). All these ladies were super friendly. Then we get to the evening time, the staff that was on evening shift was very stand-offish and borderline rude and I believe one of them happened to be the manager of this place. Every activity was late and we purchased s'mores and hotdogs and waited 45 mins, the young man working did not tell any of us what was going on and the manager did absolutely nothing about anything. The glow ride was also very unsafe, we saw kids going underneath the wagon and other guests on the wagon tried to get them to move back because no one would do anything. Movie was also behind. Pool felt like bathwater and had other people's hair sticking to my children. Not worth the money they're asking for now. This Jellystone definitely is not as good as some of the other ones so I recommend staying at one in a different location because there are some good ones out there.