We recently stayed at Honey Creek Resort with the whole family and had a great time. Unfortunately the great time had nothing to do with the accommodations, as Honey Creek left much to be desired.
While the rooms were decently clean upon arrival, the lack of housekeeping services meant unmade beds and insufficient towels through our stay. Additionally, the room had drawbacks like a thin quilt, poorly insulated windows, a cracked sink, and frequent key card failures.
The restaurant service was disappointingly slow with undercooked food, particularly hash browns, and our antsy children were served last. The coffee also may as well have been water.
The water park has limited operating hours from 11 am to 9 pm, which left 5 hours each morning from the time the kids got up before we could enjoy the resorts main attraction. There is a prohibition of outside food, yet when I ordered a single personal pan pizza from their snack bar, I waited 30 minutes. This, coupled with a shortage of pool towels made the water park experience sub par.
Overall, staff was very friendly, but the resort needs to address issues such as housekeeping, room utility maintenance, slow restaurant service, limited water park hours, and inefficiencies in service to enhance the guest experience.