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Family medical emergency occurred on 6/27/23. Medical condition worsened and on 7/3/23 I needed to cancel all my travel plans including the camping reservation for 7/10/23 to 7/12/23. Hoffman Lake Campground subsequently assessed a cancellation fee and the business extended a credit without giving me a choice of a refund. I was notified of this on 8/2/23 via email after my inquiry. This was an unavoidable cancellation. I was a returning customer. Avoid this business. They have no compassion.