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They made it very easy to book a weekend trip. They make sure you are well aware of all the awesome activities with texts throughout the day. Unfortunately, we did forget a bike helmet at the campground and it was difficult to coordinate with them to ship it to me, however, they were kind enough to hold on to it for at least a week until I could drive out there and pick it up. On a side note, they have an amazing selection of beverages from the local establishment that will certainly leave you wanting more.