We are brand new at using an RV. This is our very first time at parking. Don was very helpful in showing us how to hook up and guided us where to park. The girl in the office was always extremely helpful with us too. We suffered our first negative temperatures (we are from Florida) and they instructed us how to keep our pipes from freezing. There was one time our pipes froze and he was out there helping everyone keep their pipes working. I'm going blind and my eyes are having trouble focusing. We asked if we could move closer to the dog walking area so it would be easier for me to walk the dogs. As always, they were eager to please and allowed us to pick our own spot. The bathrooms and showers are always clean. Laundry room has brand new washers and dryers. We were looking at poss8bly moving to another rv park closer to where my son lives but right away after meeting their staff we decided to stay right where we are at. Mostly because of the staff. Thank you for always being here to help us. We plan to come back here every year when visiting our son. Our doggies love it here too.