We had an amazing time here! The cabins were very nice, but what really blew us away was how helpful Jamie (the site manager) and Leo were. We were there for the week leading up to the monster snow storm. They were always out and about with a great attitude and were helpful as we made plans for whether to stay or leave early. When the snow got really crazy we decided to leave Big Bear while we still could. Leo and Jamie came by and ran the snowblower around and in front of our truck making it significantly easier to load the family and get out. Thank you guys! Outstanding service!! We can't wait to go back again.